MoonLight Ticket system
MoonLight presents the most complete and easy to use supporting system
Simply upload everything on your server, install the helpdesk and start supporting your customers
In simple terms:
It’s Easy -> Everything you need is just in place.
It’s Powerful -> Search/Manage/Answer at the same time.
It’s Beautiful -> It has superior typography and beautiful interface.
It’s Optimized -> SEO Friendly, Independent HTML Layout, OOP Codes that used the Ticket System API.
100% Responsive design
HTML5 semantic structure
Completely independent HTML layout if you have ever needed to change your helpdesk design
Display name option
Registration Captcha code
UTF-8 languages support
Edit each ticket’s department/Priority/content/subject
Edit each reply of a ticket individually
Secure file attachment
checkout detailed information about each department/manager/moderator/user
Filter tickets based on Departments/Status
Sort tickets based on last update/Date opened/Priority
set to receive emails for different purpose and situations
Ajax and PHP Newsletter component
Ajax and PHP Contact Form component
Ajax Pagination component
Features from programming perspective
If you’re a PHP programmer or HTML web designer, it may be interesting for you to know how’s our files structure and what resources we have used OOP codes and following PSR
Using Smarty for connecting HTML layout to PHP codes
Helpdesk API usage for connecting helpdesk’s core to the main structure
Used mySQLi method and fallbacks for previous versions of PHP
query execution/Database communications
Clean CSS and customized Bootstrap skin
Well documented. Clean help files and comments everywhere!
(17 July 2014)
- Some HTML layout improvements.
- Also added some useful comments for editing HTML layouts easier.
- improvements to the profile image-resizer class.
(9 July 2014)
- In edit-manager and edit-moderator pages, the ability for removing the assigned departments has been added.
- Some functions related to mysqlnd has been fixed.
- CaptchaCode problem has been solved.
- Loading button has been added to some forms.
MoonLight Bootstrap Responsive Ticket System (Customer Supporting System)
MoonLight Bootstrap Responsive Forum System
MoonLight Bootstrap Responsive HTML Forum & Helpdesk Template (2 in 1)
MoonLight Pure Bootstrap Skin (LESS & CSS)
MoonLight Multipurpose/eCommerce PSD Template (44 PSD)